CartCapybara

Support

Answers to common questions, and a direct line to us if you need more help.

Email support.cc@frontiermeow.com
Common questions

Frequently Asked Questions

Do I need to create an account?

No. CartCapybara has no account, sign-up, or login. Everything works right away on your device.

Where is my data stored?

Locally, on your device. Your Cart Choices, pond, Ledger, Treasury, preferences, and Shopping Pause settings are not uploaded to a CartCapybara-operated server — we don't receive them and can't access them remotely. Copies may be included in your normal device or iCloud backups, which are controlled by Apple.

How do I remove a Cart Choice?

Open the Cart Choice and use the app's Remove Cart Choice control. This deletes it from your active Cart Choices without adding it to your Treasury history.

How do I delete all my CartCapybara data?

Deleting CartCapybara from your device removes its local data, in line with normal iOS behaviour. Copies may remain in device or iCloud backups until those backups are deleted, replaced, or expire under Apple's rules.

How does Shopping Pause work?

Shopping Pause is an optional feature that uses Apple's Screen Time technology (Family Controls) to block apps you choose, for a period you set — helping you take a break from shopping when you want one.

How do notifications work?

When a Cart Choice is ready to review, CartCapybara can send you a local reminder. You can manage these preferences in the app, and manage notification permissions in iOS Settings.

I have a question about a purchase or a refund

CartCapybara purchases are one-time in-app purchases handled through Apple's App Store — we never see your payment details. For billing questions, receipts, or refunds, please contact Apple Support or use "Report a Problem" in your App Store purchase history, since Apple processes and controls that transaction.

I found a bug, or have feedback or a feature idea

We'd love to hear it. Email us at support.cc@frontiermeow.com with as much detail as you can — screenshots and steps to reproduce a bug are always helpful.

Still need help?

Send us a message and we'll get back to you.

Email support.cc@frontiermeow.com